Rated 1 out of 5 by 4
Rated 1 out of 5 by peeker great idea needs tweeking
This filter would be great if it had no "fit & trim" flaws. My first use was spoiled by a jammed switch as I moved from run mode to clean mode,resulting in a broken switch. This was quickly replaced by the manufacturer. The top then leaked and the unit was very quickly replaced by doctors foster and smith .The new unit seems to be working properly and I am very happy with the doctors speedy and responsive customer service.
June 20, 2014
Rated 1 out of 5 by CTPA Huge Disappointment!
Have had this filter for about a month and a half. All seemed to be functioning well until two of the clamps came open and sprayed water everywhere - draining over a foot of water from my pond before it was discovered. Part of the spraying water got in to the UV housing and now the UV light will not work. I decided to take the top off the filter and check the UV bulb and quartz sleeve.
In the process of doing this, I discovered the filter to be positively packed with several inches of fish muck. In fact, the muck was so thick the balls were packed together in clumps. I scooped out all the balls and muck and washed the balls completely before re-loading and starting up the filter.
In the time I've had this filter, I've run the backwash once a week, every week and it obviously wasn't doing a thing! After my experience with this filter, having to wash all those little bioballs makes cleaning the sponges in my second filter (by a more expensive competitor) seem like nothing! (And yes, I'm running two filters in my 2,000 gallon pond so "fish overload" is not the problem.)
This filter sounds like the perfect solution but it is not the answer. You get what you pay for...
May 24, 2014
Rated 1 out of 5 by Grubby Not a quality item
Filter worked for about a week and then the clamps that hold on the top started coming loose, drained most of the pond, but caught before completely drained. This dealer handled complaint well and immediately sent replacement. It lasted almost three weeks before clamps started coming loose again. Am returning for refund at this time and looking for better filter.
May 6, 2014
Rated 1 out of 5 by CheriAnn Very disappointed in this product
I purchased it recently and on two occasions one of the flaps from the filter lifted up and drained most of my koi and goldfish pond. I caught it in time, so there were no fish loss.
April 24, 2014