Alpine Coat for Dogs Medium Color: Red
Outstanding customer service!
I ordered a large Alpine coat for my 20 lb pug (mainly because he's big in the chest). It was very nice, but too big. I emailed customer service about an exchange and got a reply from an actual human being (not one of those computer generated "we received your email and will get back to you" that you usually receive these days). They provided return options and a customer service phone number. Still having questions, I called. Once again, I came in contact with an actual human being! My call was answered almost immediately (again, I was shocked!) by a woman named Sherry. She was awesome. Friendly, knowledgeable and efficient. She solved my issues beyond my expectations!
I will continue to use this company because of this level of customer service. These days, you are normally handled by a computer generated voice, then you try to navigate through a myriad of numerical options just to sit on hold forever. Not with Drs. Foster and Smith! You are greeted by and handled by a human being. Way to go! You have won my business and my recommendations. Thanks.
September 4, 2014
Fits Great...Great Quality!!!
This jacket fits my toy pom (xsmall/small) great. I got his name embroidered and he looks very handsome in it. The material is good quality and the velcro strips are sturdy.
June 24, 2014
Red alpine coat
I ordered the alpine coat size small for my toy breed dog which weighs 8 lbs. The coat fits perfect and keeps her warm . It is easily cleaned, plus the convenience to put on and take off is fast and easy. High quality construction that will last a long time. I would recommend this coat for any size dog for warmth, comfort, and convenience . Looks great too.
April 23, 2014
This coat looks great!
This coat is easy to put on, stylish and made well. I bought this coat for my sweet cocker girl as we have had a pretty cold winter. She loves to wear it, it looks good on her and it keeps her warm. We have two other cockers and I would buy each of them one of these coats too!
April 22, 2014