Frequently Asked Questions
| Q. |
What is a "Break in Period?" |
| A. |
Protein skimmers generally require a 7 to 14 day "Break in Period" for peak performance. Although, you may start producing foam and light skimmate within a few days of installation, our goal is to extract the darkest waste into the collection cup. During this period, you may experience micro bubbles being released back into the aquarium. Please be patient as this will normally reside and completely stop after the "Break in Period."
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| Q. |
Where do I place the SkimMate in my NUVO Aquarium? |
| A. |
The SkimMate Desktop is designed for the NUVO Nano 16. Please refer to your Owner's Manual (reference diagram on page 13) for proper installation. The SkimMate Midsize is designed for the NUVO Micro 30 & Mini 38. Please refer to your Owner's Manual (reference diagram on page 14) for proper installation.
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| Q. |
Why is my collection cup overflowing? |
| A. |
Protein skimmers will react to changes in the water chemistry often causing excess wet foam causing the collection cup to overflow. Please use caution when adding liquid additives, excess food, and medications. Always remember to wash your hands thoroughly, as oils and soap residue will also cause the protein skimmer to overflow. Make sure the air valve is opened and not clogged with salt deposits. Restricted airline will cause more water to enter the skimmer main body which may also cause the protein skimmer to overflow.
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| Q. |
Why do I hear the pump rattling? |
| A. |
The shaft and/or needle-wheel impeller may be damaged causing irregular spinning and leading to excess rattling. Unplug protein skimmer and check pump. Please refer to your Owner's Manual (reference diagram on page 20).
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