Petmate Pet Porter 21" Pet Porter
Does the job
Sturdy. Door hinge is properly placed (some are towards the middle of the opening which makes the opening small and is in the way). Door is chromed and has a quality feel. When weather is warmer I might drill some more air holes on the top and at rear for more air movement. I use this as the daily nap crate and for over night. I would buy this again. Well priced compared to others online that are the same model in different colors or camo. Shipping was super fast.
March 20, 2014
Great to use for large to medium size birds for vehicle traveling
This product is great to use with large to medium sized birds, if you are traveling by car or van. The bottom half is solid, which allows you to easily drill holes to attach bendable rope perches inside, you can use the same dishes on the door for food and water as recommended for dogs, or even a water bottle on the door. The holes on the sides allow you to hook through many toys for them while you travel. We have several macaws, amazons, down to smaller senegals, and regularly travel from VA to FL with them. These also stack nicely in our van, attached with some bungee cords to keep from moving around. We have found the limited visibility allows them to peek out if they want, some of our smaller birds became quite frightened in the more open carriers, and feel more secure in these. Recommend rope perches more so than wood, they can grip better on bumps and turns than a smooth wooden perch.
February 10, 2014
I love this crate. It's just the right size for my big dogs and doesn't take up too much room.
December 24, 2013
Excellent product, excellent customer service
Five stars not just for the product but for customer service.
Product is as described. I have a 50-lb doodle, and her previous crate was for up to 50-lb dog. She could still fit in her old one but not much room to stretch. So we decided a bigger one. This one is just perfect for her. It looks sturdy, and was easy to assemble - practically just snap and screw.
Now, on the customer service part - product came with crack on the corner. Was a bit disappointed at that time, but knew it could have been the carrier's fault. I took pictures and called drsfostersmith. It was past 5 pm PT and did not expect someone to answer. Just the act of calling was a way for me to ease up the frustration. To my surprise, a nice very helpful lady answered. I offered to email the pictures as proof of the problem, but she just went ahead and ordered a replacement which arrived on time as promised. No problem shipping back the old one as they provided a return mailing label. I was really happy with this purchase, so is our 50-lb baby.
December 24, 2013