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Customer Service: How to Use this Site

Example Catalog Quick Order Catalog Quick Order
If you have your shopping list ready, place your entire order with one click using our Catalog Quick Order.
  1. Simply enter the Prefix, Item #'s and Qty of the products you wish to add to your cart. When your list is complete, click Add to Cart to continue. If any items on your list have further options to select, you will be asked during the next step. If not, you will skip right to Step 3, where you may review the items you added to your cart.

  2. Items often come in different colors, flavors, or styles. You will be asked to choose your options (if necessary) using a drop-down menu under each product.

  3. Review your shopping cart, which summarizes Items, Qty, and Subtotals. You may change quantities or remove items from your cart before proceeding to Checkout.

Shopping The Website
Shopping the Website

Breadcrumbs As you navigate through our site, you are provided with a roadmap of the selections you've chosen along the way. This list is called your "breadcrumbs," and is located towards the top of every page. Click on any breadcrumb in the list to go to that specific page. Breadcrumbs will also show if you navigate to a page through search, allowing you to visit the category the product is in to view similar products.

Pet Division Categories
Shopping The Site: Category Pages

Product Details
Every product page provides detailed information to help you shop smarter and choose exactly what you need. Larger view offers a larger image for a better look. Choose "More Information" for ingredients and technical specifications, or browse available FAQ's for answers to our most frequently asked questions. Color swatches and/or styles are available to help you choose the perfect fabric and style of our high-quality furniture, clothing, beds, and more. Reviews from other customers may be viewed as well, telling you the personal experiences of real people who have purchased the product.

Still need more help using our site?
We're always here to help you! We pride ourselves on our customer service, and do all we can to make ordering from us convenient, easy, and enjoyable. If you have any questions, please feel free to Contact Us.


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