Customer Service: Setting Up Your Account
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Drs. Foster and Smith Pet Supplies
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Customer Service: Setting Up Your Account


Our friendly customer service representatives are always happy to help you, 7 am-8 pm, CST, 7 days a week.
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To make your shopping experience faster and easier, you may wish to set up an account with us. Having an account with us means we store information about you (such as your name, address, and credit card information), on our secure server, so you won't need to re-enter this information each time you check out.

Setting Up Your Account

  1. Click the Your Account link at the top left of the screen.
  2. Under I'd Like to Register, type in your email address and click the "Create New Account" button.
  3. Follow the on-screen instructions to set up your account.

Account Types:

Guest: Saves in your Account Profile - No information.
Remember Me: Saves in your Account Profile - Shipping Address, Billing Address
Express Checkout: Saves in your Account Profile - Shipping Address, Billing Address, Credit Card Information (Secure)

During checkout, the saved info in your profile will be filled in automatically to make your checkout process fast, safe, and convenient.

NOTE: It is not necessary to set up an account in order to place an order with us; however, Prescription orders require a Registered Checkout due to the nature of the products.

Changing Your Account Settings
Returning customers who have previously established an account with us may change their account information at any time.

  1. Click the Your Account link at the top left of the screen.
  2. Under Already Registered, enter your user name and password.
  3. Modify any of your account settings as desired.

 
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1-800-381-7179
7 am-8 pm, CST
7 days a week